"My passion is to drive organizations to get better results through improved project and program management expertise."
I am a seasoned PMO- and Program Director, who is passionate about driving project/program and portfolio effectiveness. In various consulting, project, program, portfolio and PMO roles I led teams to success.
After studying biomedical sciences, I started my career in pharma where I developed a strong process improvement and project profile. I joined Accenture as a consultant after completing my MBA, where I traveled around the globe serving multiple international pharmaceutical clients.
Next I started as business improvement manager at AkzoNobel in the commercial area. After multiple interim roles I managed the project portfolio of the commercial leadersip team as strategic PMO. Next I did a similar PMO role in the integrated supply chain part of the organization, where I got more and more involved in the overall transformation program of the company. A natural next step was to join the enterprise PMO team that was supporting the key projects and programs from the transformation office. In the team I got promoted to the global director, managing a highly capable and international pool of 36 project and program managers.
The initiation and management of the companywide project management improvement program was next, in which we brought together our project community of over 3000 professionals through an ambassador network of about 250 people. One global community to serve one purpose: learning from each other, and jointly increasing the output of our projects and programs. Many standards, trainings, toolboxes and tools have been developed under my leadership.
In 2023 I started my own company Suzan Haenen Consulting B.V., to be able to fully focus on my passion: advising companies in getting better results through improved project and program management expertise!
One of my strengths is to translate (complex) theory into practical and pragmatic trainings and associated toolboxes/templates. I obtained the following project/program/portfolio related certifications throughout my career so far:
I worked with/for
Suzan brings a lot of energy, positive and can-do mentality and ensures that things are moving.
It was very helpful to get her stepping in on our project when it got stuck. She ensured things started to progress.
At the end we developed a great Program Management training, and it was a very nice experience to be a co-trainer with her, I learned a lot!
Finance Transformation Manager
I know very little people, as powerful, committed and energetic as Suzan.
She is always willing to show leadership in her field. Her knowledge about project and program management is excellent, and she is extremely driven towards results.
Suzan takes ownership and is able to hold others accountable in a very nice and respectful way. She always makes herself available when people need her, and contributes way beyond her remit.
Suzan is really a breath of fresh air.
She has a clear vision on how program management needs to be handled within our company. She has made it very easy to grasp. Through her vision and approach I see my team and other teams making big steps forward.
She is the most inspiring leader I ever worked for. A true role model of whom I learned so much!
She puts a tremendous amount of energy and passion in anything she does. She is always available to coach and mentor us, and get’s the best out of me as an individual and her whole team.
She leaves a tremendous legacy in the company wide "Right Projects Done Right" program.